Intermittently AOM goes into Offline state and needs restart with error ORA-01403
(Doc ID 2712833.1)
Last updated on JUNE 25, 2021
Applies to:Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.
On: 20.5, System Admin
Facing intermittent issues accessing the AOMs through application GUI.
As per the DB trace files, during the issue timeframe, we see lags and gaps for every "nttfprd: entry", For example, below is a 15mins gap:
Also, exactly before this gap, we see error - ORA-01403:no data found
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