My Oracle Support Banner

Intermittently AOM goes into Offline state and needs restart with error ORA-01403 (Doc ID 2712833.1)

Last updated on JUNE 25, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


On: 20.5, System Admin

Facing intermittent issues accessing the AOMs through application GUI.

As per the DB trace files, during the issue timeframe, we see lags and gaps for every "nttfprd: entry", For example, below is a 15mins gap:

Also, exactly before this gap, we see error - ORA-01403:no data found


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.