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Intermittently AOM goes into Offline state and needs restart with error ORA-01403 (Doc ID 2712833.1)

Last updated on JUNE 25, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

On: 20.5, System Admin


Facing intermittent issues accessing the AOMs through application GUI.

As per the DB trace files, during the issue timeframe, we see lags and gaps for every "nttfprd: entry", For example, below is a 15mins gap:

Also, exactly before this gap, we see error - ORA-01403:no data found

Cause

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In this Document
Symptoms
Cause
Solution


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