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Siebel Tools Crashes On Execute Incremental Repository Merge Step From 15.x to 20.8 (Doc ID 2713210.1)

Last updated on SEPTEMBER 22, 2020

Applies to:

Siebel CRM - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.7 [IP2015] version, Upgrade

ACTUAL BEHAVIOR
---------------
Siebel tools crashes on Execute Incremental Repository Merge step


STEPS
-----------------------
1. completed upgrep step from 15.x to 20.8

2. when invoking the delta merge after DB back up and DB stats, the tools crashes with below call stack

- CALL STACK -
sscfdm +0x4c7b1 = CSSFieldList::RemoveAllSqlFields() +0x8eb1
sscfdm +0xa732a = CSSModelPhysDef::Load() +0x10a
sscfom +0xa425 = CSSModel::Load() +0x85
sscfui +0xb8db7 = CSSUdfLoader::Load() +0x17
siebdev +0x11670 = CSSRebaseObserver::Update() +0xc020
siebdev +0xb620 = CSSRebaseObserver::Update() +0x5fd0
mfc110u +0x45234
siebdev +0x3075f = PurelockIsRunning() +0x23f
KERNEL32 +0x162c4 = BaseThreadInitThunk() +0x24
ntdll +0x60969 = RtlSubscribeWnfStateChangeNotification() +0x439
ntdll +0x60934 = RtlSubscribeWnfStateChangeNotification() +0x404

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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