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How To Inactivate Unused Workflow Processes In Versions Prior To IP17 Before Upgrading To IP17? (Doc ID 2713313.1)

Last updated on SEPTEMBER 24, 2020

Applies to:

Siebel CRM - Version 20.7 and later
Information in this document applies to any platform.


It is recommended to have unused Workflow Processes inactivated in the original environment before upgrading to IP17. This will help avoiding "duplicate" errors as reported in:

After Upgrading Siebel DB to IP 2017 or Higher When Delivering an Existing Workflow Which Has Multiple Workflow Versions, It Fails With Error SBL-DAT-00381 (Doc ID 2368349.1)


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