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Should InactivateWFs be Run Before or After PostInstallDBSetup? (Doc ID 2713334.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Siebel CRM - Version 20.7 to 20.12 [Release V17]
Information in this document applies to any platform.


Starting in the 20.7 Monthly Update, the Workflow Process architecture has changed significantly. Detailed information on the changes can be found in the updated Siebel Bookshelf Business Process Framework - Workflow Guide.

One of the key aspects to the change is that Workflow Processes will only be activated at the repository level, not within the runtime application, if they are needed.

For performance reasons, it is recommended that only the required Workflow Processes be left active in the Design Repository. Inactivation of unneeded Workflow Processes can be done before or after the installation of the 20.7 (or later) release. However, for performance reasons during installation--specifically to reduce the time that PostInstallDBSetup takes to execute--it is recommended that unwanted workflows be inactivated before performing the installation.

NOTE 1:  This is optional and is a one-time task--there will be no need to run it manually in later releases once it has been executed in any version between 20.7 and 20.12. 


NOTE 2:  The information on this Document applies only to Installation of Updates between 20.7 and 20.12 being installed on top of existent IP17 environments (17.x, 18.x, 19.x, 20.x) 

It does not apply if coming from earlier versions as IP2016 and below to IP2017 which is IRM execution. If coming from versions IP2016 and prior please refer to 

After Upgrading Siebel Database to IP 2017 or Later When Delivering an Existing Workflow Which Has Multiple Workflow Versions, It Fails With Error SBL-DAT-00381 


 NOTE 3: In version 20.12 and above, the PostInstallDBSetup runs the InactivateWFs automatically and hence this document does not apply to versions 20.12 and higher.


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