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SQL Query At Step 'Deactivate Promotion' in 'ISS Promotion Agreement Management Sub Process' Workflow Is Taking More Time (Doc ID 2713433.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

Siebel CRM - Version 8.1.1.14.13 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.13 [IP2014] version, Order Management

While executing WF 'ISS Promotion Agreement Management Sub Process' system is taking more time at step  'Deactivate Promotion' at Asset creation 
Below SQL is taking more time while executing against "FS Agreement Item" BC.

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Asset creation process started Triggered from external application for a Promotion having 'Track As Agreement' flag is True
2. Agreement Creation Process will start initiating WF ISS Promotion Agreement Management Sub Process

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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