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Loyalty Transaction Rejected with Error SBL-LTY-50281 (Doc ID 2713452.1)

Last updated on SEPTEMBER 07, 2023

Applies to:

Siebel Loyalty Engine - Version 8.1.1 [21112] and later
Information in this document applies to any platform.


While processing transaction by Loyalty Batch Engine or Realtime Engine , task will be exited with error SBL-LTY-50281 and transaction processing fails with Rejected-Engine Status.

The below error is seen in the LoyEngineRealtime_* or LoyEngineBatch_* log file:



1)Setup Loyalty program , setup point types , partner and Promotions.

2) Create Loyalty member under Admin - Members >> Member List Applet 

3) Create Transaction under Sub Tab >> Member Transaction View 

4) Submit Transaction for processing by setting to Queued status 



 Changes could be new partner added or point type not defined.


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