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Loyalty Transaction Rejected with Error SBL-LTY-50281 (Doc ID 2713452.1)

Last updated on JUNE 07, 2021

Applies to:

Siebel Loyalty Engine - Version 8.1.1 [21112] and later
Information in this document applies to any platform.

Symptoms

While processing transaction by Loyalty Batch Engine or Realtime Engine , task will be exited with error SBL-LTY-50281 and transaction processing fails with Rejected-Engine Status.

The below error is seen in the LoyEngineRealtime_* or LoyEngineBatch_* log file:

 

STEPS

1)Setup Loyalty program , setup point types , partner and Promotions.

2) Create Loyalty member under Admin - Members >> Member List Applet 

3) Create Transaction under Sub Tab >> Member Transaction View 

4) Submit Transaction for processing by setting to Queued status 

 

Changes

 Changes could be new partner added or point type not defined.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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