My Oracle Support Banner

Pick Applet / MVG Icon Distorts When Zoomed Using Firefox Browser (Doc ID 2713969.1)

Last updated on JULY 16, 2021

Applies to:

Siebel CRM - Version 15.6 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.6 [IP2015] version, Client Functionality

While using Firefox browser to launch the Siebel Application, On horizontal scroll of the form applet, it is observed that the pick applet icon moves along with the scroller back and forth


The issue can be reproduced at will with the following steps:


1. Login to the application using Firefox browser
2. Navigate to Service Request Screen
3. Observe that the bottom form applet has the MVG field "Owner"
4. Observe that the placement of the MVG icon is correct
5. Now zoom in the browser so that the scroll bar appears at the bottom form applet.
6. Now use the scroll bar to move around and observe that the icon also moves


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.