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The Template, Visit Name, and Actual Visit Start Fields on the Clinical Trip Report Form Applet are Read Only (Doc ID 2714267.1)

Last updated on SEPTEMBER 30, 2020

Applies to:

Siebel CRM - Version 20.6 and later
Information in this document applies to any platform.

Symptoms

After upgraded Siebel Application from IP15 to 20.6, the Template, Visit Name, and Actual Visit Start fields on the Clinical Trip Report Form Applet are read only.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into eClinical Application
2. Go to Site Visits > My Site Visits, select Site Visit record with Trip Report Status = Not Started,  drilldown on Visit Start Date column.
3. Note the Template field, the Visit Name, Actual Visit Start fields are read only on the Clinical Trip Report Form Applet.  This is not expected.  In IP 15, these three fields are editable.

Changes

 The behavior occurred after upgraded from Siebel version IP 15 to 20.6.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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