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Start & Stop of Apache is taking more than one hour (Doc ID 2714716.1)

Last updated on SEPTEMBER 27, 2020

Applies to:

Siebel CRM - Version 16.13 [IP2016] and later
Information in this document applies to any platform.

Symptoms

After changing the memory from 32 GB to 48 GB, restarting of apache using startapa & stopapa script is taking more than one hour.

if we manually start the apache script by using the command /opt/hpws22/apache32/bin/apachectl start and stop its working fine. The issue occur using the startapa script

root@iprsbla1 [/opt/hpws22/apache32/bin]# cat startapa
#!/bin/ksh
  export LD_PRELOAD=/xxxx/SIA16PROD/eappweb/bin/libhookalloc.so
  unset SIEBEL_HOME
  unset SIEBEL_LIB_DIR
  if [[ -z $SHLIB_PATH ]]
  then
  export SHLIB_PATH=/xxxx/SIA16PROD/eappweb/bin
  else
  export SHLIB_PATH=/isbltop/SIA16PROD/eappweb/bin:$SHLIB_PATH
  fi
  export SIEBEL_CODEPAGE=1252
  /opt/hpws22/apache32/bin/apachectl start


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install apache 32-bit web server
2. configure swse plugin
3. create startapa script


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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