My Oracle Support Banner

Workspace Explorer Search Returns No Records On Dedicated Client Using MSSQL Server Database (Doc ID 2714879.1)

Last updated on OCTOBER 01, 2020

Applies to:

Siebel CRM - Version 19.11 and later
Information in this document applies to any platform.

Symptoms


When querying for a workspace in dedicated client, no records are retrieved, where as when querying for same workspace in thin client, records are visible.

The issue can be reproduced with the following steps:
1. Login to dedicated client application
2. Click workspace cube icon
3. Query for workspace name
4. Notice that application retrieves blank records
5. When querying for same workspace in thin client, application retrieves records properly.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.