Workspace Explorer Search Returns No Records On Dedicated Client Using MSSQL Server Database
(Doc ID 2714879.1)
Last updated on JUNE 17, 2021
Applies to:
Siebel CRM - Version 19.11 to 21.5 [Release V17]Information in this document applies to any platform.
Symptoms
When querying for a workspace in dedicated client, no records are retrieved, where as when querying for same workspace in thin client, records are visible.
The issue can be reproduced with the following steps:
1. Login to dedicated client application
2. Click workspace cube icon
3. Query for workspace name
4. Notice that application retrieves blank records
5. When querying for same workspace in thin client, application retrieves records properly.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |