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Siebel Loyalty Batch Component is not Coming Online (Doc ID 2715248.1)

Last updated on SEPTEMBER 30, 2020

Applies to:

Siebel Loyalty Engine - Version 8.1.1 [21112] and later
Information in this document applies to any platform.


LoyEngineBatch component fails to start after upgrade to 20.2

1. Navigate to the Administration - Server Configuration screen, then the Servers view.
2. Select the appropriate server from the list of servers, and then the Components tab. Query for the eLoyalty Processing Engine - Batch.
3. Navigate to the Administration - Server Management screen, then the Servers view.
4. Query for Component Group Siebel Loyalty Engine
4. Select the Components tab, then query for the component eLoyalty Processing Engine - Batch.
5. Verify that the eLoyalty Processing Engine - Batch component has a component state of Online.




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