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Inspecting Workspace Fails With Error SBL-DAT-00215 If Workflow Is Deleted Or Workflow Name Is Changed (Doc ID 2716124.1)

Last updated on DECEMBER 09, 2020

Applies to:

Siebel CRM - Version 20.8 to 20.11 [Release V17]
Information in this document applies to any platform.

Symptoms

After applying 20.8 version, trying to inspect a workspace fails with below error:

 Issue can be consistently reproduced on 20.8 version by executing below steps:

1. Login to 20.8 tools and create a new dev workspace (dev7)

2. Create a new workflow named ABC

3. Notice in list of modified objects that there is a new record with below values:

Object Type: Workflow Process

Object Name: ABC

Operation: Insert

4. Now, delete the workflow created in step 2.

5. Notice in list of modified objects that there is a new record with below values:

Object Type: Workflow Process

Object Name: ABC: 0

Operation: Delete

6. Now, login to application and try to "inspect" workspace created in step-1. Above error comes up.

Cause

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In this Document
Symptoms
Cause
Solution
References


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