My Oracle Support Banner

Siebel Tools Fails To Install due to pre-IP17 database schema being used (Doc ID 2716627.1)

Last updated on OCTOBER 19, 2020

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

Installation of Siebel Tools hangs in Post Install tasks and will not complete it even after waiting a couple of hours


The issue can be reproduced at will with the following steps:
1. Create Siebel Tools image
2. Run the installer
3. Add all the required fields and start the installation

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.