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Error On Saving User Preference Record/Employee Record After Siebel Upgrade From IP16 To 20.6 (Doc ID 2717411.1)

Last updated on OCTOBER 11, 2020

Applies to:

Siebel CRM - Version 20.6 and later
Information in this document applies to any platform.


Encounter an error when saving User Preference Record/Employee Record after Siebel upgraded from IP16 to 20.6.

The issue can be reproduced at will with the following steps:
1. Login in into the Siebel Application.
2. Click on Tools > User Preferences.
3. User Lands on Profile View.
4. Press Ctrl + S. Error is popping up.

5. Login in into the Siebel Application.
6. Navigate to Users > Employees View.
7. Press Ctrl + S. Error is popping up.




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