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Crash On Creating NewRecord in EBC (Doc ID 2717865.1)

Last updated on OCTOBER 08, 2020

Applies to:

Siebel CRM - Version 20.6 and later
Information in this document applies to any platform.

Symptoms

Crash on creating new record in EBC with below call stack

 

Issue can be reproduced at will with the below steps

  1. Login to Siebel Tools
  2. Create External Table by importing the Schema
  3. Specify System column mappings with CREATED,UPDATED,ID
  4. Create External Business Component by referring to above created external atble
  5. Give some of the field names as System default field names(Example :- Create/Update/Id etc)
  6. Create Applet based on the created external business component
  7. Add the applet in any existing view
  8. compile all the objects
  9. login to application
  10. Navigate to view in which the external business component based applet displayed
  11. create new record and save the record - Crash observed at this step

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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