Postchanges Applet Method From iPhone Devices Duplicates Records
(Doc ID 2719035.1)
Last updated on OCTOBER 13, 2020
Applies to:Siebel Mobile Applications - Version 19.9 to 20.7 [Release V17]
Information in this document applies to any platform.
When user try to add part number it is overwriting existing line item and creating duplicate line items with same part number.
-1.Launch service mobile application on safari
-3.Tap on Order
-4.Create New Order
-5.Go to Add Order Lines
-6.Tap on + to add new line
-7.In the Name Field , open pick applet (directly adding Item# will not replicate this issue) and search for Name = 400510 and click on OK ..
-8.Click on Save
-9 .Repeat Step6-8 to add one more line item , Name=P129390561
-10. There will be two line items with Name=P129390561 ( Name = 400510 replaced with new line item)
-11. Add one more line item , Name=P764337603
-12 .There will be three line items with the following sequence ,
-13. It is observed that the first line item will be duplicated by the latest .
NOTE: This issue is specific to iPhone. This issue is not applicable on iPad and Android devices .
Excerpt from AOM log
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