My Oracle Support Banner

Extra Click Needed When User Selects View or PDQ Option From Drop Down On Mac OS (Doc ID 2719280.1)

Last updated on OCTOBER 13, 2020

Applies to:

Siebel Financial Services CRM - Version 20.3 and later
Information in this document applies to any platform.

Symptoms

Extra click needed to select a view from drop down/PDQ on a mac OS. Behavior is seen with Chrome and Safari. Firefox does not reproduce this issue.

The user has to click somewhere on screen after doing these selections. This is only on mac machines and it is only happening on Chrome and Safari. Firefox does not reproduce this issue.

The issue can be reproduced at will with the following steps:
1. In a Mac OS computer, use chrome or Safari
2. Login to application and navigate to Account List View
3. Select a PDQ option, selection is only executed when user click out of the dropdown control

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.