Extra Click Needed When User Selects View or PDQ Option From Drop Down On Mac OS
(Doc ID 2719280.1)
Last updated on SEPTEMBER 17, 2021
Applies to:Siebel Financial Services CRM - Version 20.3 and later
Information in this document applies to any platform.
Extra click needed to select a view from drop down/PDQ on a mac OS. Behavior is seen with Chrome and Safari. Firefox does not reproduce this issue.
The user has to click somewhere on screen after doing these selections. This is only on mac machines and it is only happening on Chrome and Safari. Firefox does not reproduce this issue.
The issue can be reproduced at will with the following steps:
1. In a Mac OS computer, use chrome or Safari
2. Login to application and navigate to Account List View
3. Select a PDQ option, selection is only executed when user click out of the dropdown control
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document