HTTP 500 Message and Registry Connection Errors in Siebel 20.6 for Object Manager
(Doc ID 2720491.1)
Last updated on APRIL 18, 2023
Applies to:
Siebel CRM - Version 20.6 and laterInformation in this document applies to any platform.
Symptoms
Seeing intermittent behavior with service discovery failure cloudgateway.log and HTTP 500 message in the Application Interface logs. Restart of the Siebel services is required to restore the connection.
Following is seen in cloudgateway.log
CG_LOGGER - com.siebel.opcgw.cloudgateway.ServerDataWatch:
org.apache.zookeeper.KeeperException$NoNodeException: KeeperErrorCode = NoNode for /SvcDiscovery/<enterprise>/SCCObjMgr_enu###<server_name>/PID_XXXXX
CSSRegistryConnectionMgr::GetConnection - Registry connection not available.
OR
NameServerLayerLog Error 1 000002b15fd239fb:0 2020-12-10 08:42:12 Gateway Registry read failed: Registry connection not available.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |