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DeDuplication Business Service 'Value Match Method' Returns The Same Matching Score (Doc ID 2723696.1)

Last updated on JUNE 15, 2021

Applies to:

Siebel Universal Customer Master - Version 20.5 and later
Information in this document applies to any platform.

Symptoms

When running the DeDuplication Business Service > Method 'Value Match', it returns the same Matching Score of 89 no matter which matching field parameters are being passed.

The following tests were executed:

1 - Logon to the Application and navigate to the My Contacts View

2- Have the following duplicates created in the UI:

SMITH, JOHN, jsmith@gmail.com, <address1>                       ROW_ID 1-1MPZS

SMITH, JOHN, jsmith@gmail.com                         Score: 89   ROW_ID 1-1KNCH
SMITH, JOHN, jsmith@gmail.com                         Score: 89   ROW_ID 1-1KNC0
SMITH, JOHN, jsmith@gmail.com, <address2>      Score 87    ROW_ID  1-1KNDP
Note that the Score of 87 does have an Address


3- Run the Business Service via Business Simulator:

 

 

 

 

 

 

4- Run it:

 

 




Final Result from Business Simulator:
Matchee  Row Id

1-1MPZS Score 89
1-1KNDP Score 89
1-1KNCH Score 89
1-1KNC0 Score 89

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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