The Output from "FS Holiday API Service" Business Service > Method: "GetElapsedBusinessTime" Depends on the Time Schedule
(Doc ID 2724461.1)
Last updated on OCTOBER 29, 2020
Applies to:Siebel Field Service - Version 16.18 [IP2016] and later
Information in this document applies to any platform.
The Output when running "FS Holiday API Service" Business Service > Method: "GetElapsedBusinessTime" depends on the Time defined in the Schedule.
1- Go Administration - Schedule and create a Schedule Calendar:
Tue 8:30 - 5:30
Wed 8:30 - 5:30
Thu 8:30 - 5:30
Fri 8:30 - 5:30
2- Make sure the User Time Zone is the same as being used in the Business Service Argument.
3- Go to Administration - Business Service > Simulator and simulate the Business Service:
Method Name: GetElapsedBusinessTime
Start Time: 09/23/2020 16:00:24
Schedule Time Zone: (GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi
End Time: 09/23/2020 17:17:24
Calendar Id: 1-XNJV
Time Unit: Days
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