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Error: Cannot complete operation. JMail client in invalid state on testing Connectivity with JMailClient (Doc ID 2727068.1)

Last updated on MAY 01, 2023

Applies to:

Siebel CRM - Version 16.10 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Connectivity with Email Server using Siebel JMailClient java application returns the following error

Cannot complete operation. JMail client in invalid state!


The issue can be reproduced at will with the following steps:

1. Configure user for exchange server
2. Install the latest Java Development Kit Update
4. Install the latest JavaMail library supported for the Siebel version
5. Test connectivity with Email Server using Siebel JMailClient java application with port 110 as per the document How To Setup Siebel Email Response With Outlook365 or Gmail or Other Common Email Servers (Doc ID 2224128.1),above error is noticed

Cause

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In this Document
Symptoms
Cause
Solution
References


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