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GetRequestCookies Method In Web Engine HTTP TXN Business Service Not Returning The Cookie (Doc ID 2728136.1)

Last updated on NOVEMBER 12, 2020

Applies to:

Siebel CRM - Version 20.6 and later
Information in this document applies to any platform.

Symptoms

Business Service : "Web Engine HTTP TXN" ==> Method : "GetAllRequestCookies" not returning the cookie details if cookie value contains space


The issue can be reproduced at will with the following steps:

1. Open Siebel 20.9 Application using chrome

2. Open browser console and paste below text and click enter to add the cookie

document.cookie = "onvida=1-5SAGMBB~Inbound Call;path=/;"

document.cookie = "onvida123=1-5SAGMBB~InboundCall;path=/;";

3. Click on Applications in the inspect window and click on cookies

Now it will show above added two cookies as well

4. Navigate to Administration - Business Service ==> Simulator in the Siebel Application

5. Simulate the Business Service : "Web Engine HTTP TXN" ==> Method : "GetAllRequestCookies"

6. In outputs it will return onvida123 cookie but it is not returning onvida

Note:- if space removed in the cookie value(Inbound Call) then scenario working fine

Same scenario working fine in IP 2014




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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