SBL-EXL-00151 Error When New Record Event Is Invoked On Service Request Applet
(Doc ID 2728526.1)
Last updated on NOVEMBER 19, 2020
Applies to:Siebel Tools - Version 20.8 and later
Information in this document applies to any platform.
On click of New button on Service Request Detail Applet , Write record event is getting called in IP 20.8
The issue can be reproduced at will with the following steps:
1. Login to the application
2. Navigating to Service Request Detail Applet
3. Click on New Record
Observe the error : "Already an SR exists with the same value (SBL-EXL-00151)"
This shows that the "Write Record" event is getting fired.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document