Different Records Are Displayed In A Detail View Once Other Detail View Is Displayed
(Doc ID 2728852.1)
Last updated on NOVEMBER 15, 2020
Applies to:Siebel CRM - Version 19.7 and later
Information in this document applies to any platform.
There are 2 detail views as follows:
View A : Parent: Service Request Form Applet, Child: Activity List Applet
View B : Parent: Service Request Form Applet, Child: Clone of 'Comm Inbound Item List Applet'.
If you go to View A directly, all activity records associated to the parent service request are displayed as expected. But if you go to View B and then View A, only a partial records are displayed. So if you go to View A and then go to View B and then go back to View A, the 1st View A and the 2nd View A shows different record set.
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