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Event End Date Is Not Captured In UPT (Doc ID 2736571.1)

Last updated on MAY 23, 2021

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Event end Date is not populated in UPT file

The issue can be reproduced at will with the following steps:

1. Enable UPT as per Configuring Usage Pattern Tracking (UPT) (Doc ID 2259206.1) for Weblogin,Weblogout,ViewActivated and ViewDeactviated Events
2. Launch Application and navigate to Account View,activities View
3. UPT is captured in Usage Pattern tracking,but end date is not captured

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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