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Coupon Promotion Eligibility Signal Triggering Multiple Times - GETELIGIBILITYPRODPROM Workflow Invoked Multiple Times When Adding A Product To A Quote (Doc ID 2736859.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel eConfigurator - Version 15.18 [IP2015] and later
Information in this document applies to any platform.

Symptoms


When customer opens the promotion pick applet in eConfigurator or a product is added to a quote, the performance is poor

The issue can be reproduced at will with the following steps:
1. Customise a product
2. econfgiurator opens
3.Select a promotion pick applet (the product set up need to include this pick applet)
4. Promotion pick applet takes a while to open

The issue also occurs when adding the same product to a quote

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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