Application Not Working After Prodtest Mode Upgrade In TEST Environment with Error SBL-DAT-00456
(Doc ID 2738529.1)
Last updated on DECEMBER 04, 2023
Applies to:
Siebel CRM - Version 20.6 and laterInformation in this document applies to any platform.
Symptoms
Application works fine in Development environment using Integration WS.
Integration was delivered to MAIN and MAIN workspace was used to perform Prodtest mode upgrade in TEST environment.
Application URL not working after TEST upgrade with following errors in Object Manager logs:
The issue can be reproduced at will with the following steps:
1. upgrade the test environment to 20.6 using MAIN workspace
2. try to open the application
3. application does not open
Changes
Development environment tests was done using Integration Workspace, which was then delivery to MAIN. During this process as rebase was required and during conflict resolution incorrect resolution was chosen causing MAIN to not contain all changes from Integration WS.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |