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Blank Page for Db URL After Adding Proxy Server Details In AI Server.xml (Doc ID 2739384.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Siebel CRM - Version 20.5 and later
Information in this document applies to any platform.

Symptoms


After setting up reverse proxy details in AI server.xml, Database url does not work and gets blank page. The below error is observed in UI.log

[ERROR] 2020-12-17 15:18:19.854 [https-jsse-nio-9001-exec-1] UI - com.siebel.swsm.connmgr.SessionConnectionMgr:createNewSession Unable to create session : Error ocurred while trying to re-establish connection with server The connection pool is empty and no connection could be created.(SBL-JCA-00310)
[ERROR] 2020-12-17 15:18:19.854 [https-jsse-nio-9001-exec-1] UI - com.siebel.swsm.sessmgr.UIConnectionModule:getSession Unable to retrieve a connected session. : Siebel Property provided in AI Profile is incorrect. Provide valid value for this property


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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