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ECalendar Detail Applet "Save" Button Performance Issue (Doc ID 2739751.1)

Last updated on DECEMBER 24, 2020

Applies to:

Siebel CRM - Version 20.1 and later
Information in this document applies to any platform.

Symptoms

Clicking on eCalendar Detail Applet "Save" button executes a query without the Employee ID condition which leads to performance issue

The issue can be reproduced at will with the following steps:
1. Login to Application
2. Navigate to Calendar screen (Select the 3rd Calendar view: "HI Activity Calendar View"")
3. Create a new appointment
4. Drilldown on the same, it takes it to detailed view.
5. Make some change to the Start or End Time on the "eCalendar Detail Applet"
6. Click on Save This One.


7. Check the logs.

The sql does not include Employee Id in the WHERE clause.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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