My Oracle Support Banner

Error "Error occurred when getting 'Price List from Pricing Manager', please inform your administrator.(SBL-ISS-00228)" Upon Logging in to The eSales Portal (Doc ID 2742511.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Siebel Sales - Version 20.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to log in to the application, the following error occurs.
'Price List from Pricing Manager', please inform your administrator.(SBL-ISS-00228)

The issue can be reproduced at will with the following steps:
1. Log in to the FBEeSalesObjMgr application

2. Error occurs

3. However, upon pressing refresh or selecting  F5, the browser would refresh and show correctly


Changes

 The 20.6 environment was a new environment. The existing application did not show the same error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.