My Oracle Support Banner

Account Summary View Is Slow To Load When Drilling Down On Account Which Has Many Assets (Doc ID 2742880.1)

Last updated on JANUARY 11, 2021

Applies to:

Siebel Communications, Media and Energy CRM - Version 8.1.1.11.17 [IP2013] and later
Information in this document applies to any platform.

Symptoms

When drilling down to Account Summary View where the account records has a large number of assets, it takes very long time like 30 seconds.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.