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Crash On Correspondence Functionality in Inspect mode on Siebel IP17 and later (Doc ID 2743865.1)

Last updated on JANUARY 13, 2021

Applies to:

Siebel CRM - Version 19.11 and later
Information in this document applies to any platform.

Symptoms

On service request > Correspondence tab when new button on "Correspondence List Applet" is invoked with the method named “NewCorrespondence” from “Applet Menu New Service” business service leads to system crash with the below callstack in inspect mode

 CALL STACK

Cause

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In this Document
Symptoms
Cause
Solution
References


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