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Siebel Multi-value Field Doesn't Display The Correct Primary Record Value in Form Applet (Doc ID 2744535.1)

Last updated on JANUARY 17, 2021

Applies to:

Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.

Symptoms

Siebel multi-value field does not display the correct primary record value in Form Applet.


The issue can be reproduced at will with the following steps:
1. Navigate to My Cases and drilldown to Form Applet, 'Assign To' is a multi-value field(MVF) and should display primary record.
2. When open MVF control in MVG applet primary record is correctly set.
3. However in Form Applet the 'Assign To' field does not display the selected primary record value, instead it always displays the first record in MVG applet.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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