Siebel Mobile : Email File Attachment Name Is Replaced With Numbers and Percent Signs (%) on iOS
(Doc ID 2745000.1)
Last updated on JANUARY 19, 2021
Applies to:Siebel Mobile Applications - Version 17.0 [IP2017] and later
When user try to send files/reports through email from siebel mobile app from iPhone/iPad , Subject and File Attachment Name is replaced with bunch of numbers and percent sign as shown in the below screenshot . This issue is specific to iOS .
-1. Launch service mobile application on iOS mobile device
-2. Navigate to any attachment screen (service request/ equipment)
-3. Open the attachment file.
-4. Attach the file to any email client
-5. The name of the attached file and email subject is a bunch of numbers and percent signs instead of actual name
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