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WfProcMgr PIDs Hang And Callstack Shows lock_wait() and pthread_mutex_lock() (Doc ID 2745321.1)

Last updated on FEBRUARY 20, 2021

Applies to:

Siebel eCommunications - Version 19.10 and later
Information in this document applies to any platform.

Symptoms


Workflow Process Manager component is getting hang with below call stack

The issue can be reproduced at will with the following steps:

  1. Login to Application
  2. Check for the Workflow Process Manager component process status
  3. Observe component is getting hang randomly on daily basis with generated call stack


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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