Order And Order Item Records Created From SIS OM Active Order Sub-Process Have TXN_MOD_NUM=null In Docking Table
(Doc ID 2745712.1)
Last updated on JANUARY 26, 2021
Applies to:Siebel CRM - Version 16.19 [IP2016] and later
Information in this document applies to any platform.
Running Workflow 'SIS OM Active Order Sub-Process' causes the TXN_MOD_NUM value not to update. This column needs to be updated incrementally for Remote to work correctly
It is expected that after the workflow is run, the TXN_MOD_NUM value should be updated incrementally
The issue can be reproduced at will with the following steps:
- Create an Account, note the row_id
- In the Business Service simulator, add in the following inputs
Process: Workflow Process Manager
Sub process: Run Process
Process Name: SIS OM Active Order Sub-Process
Account Id < needs an account set up
Currency Code < currency code needs setting up
Just 3 mandatory fields
ProcessName: SIS OM Active Order Sub-Process
Account Id = <id from the account added>
Currency Code = INR
- Run the simulator and review the db, the TXN_MOD_NUM value is not updated
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