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Exception Handling Is Not Working In Commit Step In Task (Doc ID 2746080.1)

Last updated on JANUARY 22, 2021

Applies to:

Siebel CRM - Version 20.6 and later
Information in this document applies to any platform.

Symptoms

Cannot Handle Exception On Commit Steps

The behavior can be reproduced with the following steps:

1. create new task with
  1.Start
  2.Create new record using Siebel Operation step on Account BC to create    
 Account with Name = Test
  3. Configure new task view based on SIS Account Entry Applet
  4. Add Commit step and add the new task view
  5. From Commit step add exception  branch and connect to error step
  6. Connect to end step from Task view
  7. Publish and activate the task
2. create new task group with the task configured in step 1as task group item
3. Add the task group to 'Task Pane View'
4. Add the new task in Administration - Application - Tasks and assign responsibilities

Cause

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In this Document
Symptoms
Cause
Solution
References


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