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How to Display Actual Fins Data Transfer Utility Error On The UI (Doc ID 2747961.1)

Last updated on MARCH 12, 2021

Applies to:

Siebel CRM - Version 19.12 and later
Information in this document applies to any platform.

Goal

When a Business process calls a WF that uses 'FINS Data Transfer Utilities' to copy parent/child records to different BC's, During the DTU process, errors are usually generic and there is no clue of the actual error.
The only troubleshooting option is to increase the object manager logs.

A simple example of a generic error encountered on the UI is:
Error invoking service 'FINS Data Transfer Utilities', method 'DataTransfer' at step 'Application DTU'.(SBL-BPR-00162)
--
'<?>' is a required field. Please enter a value for the field.(SBL-DAT-00498)(SBL-BPR-00131)

The actual error in the log could be:
SBL-DAT-00498: ‘Funding Agreement Type’ is a required field


Is there a way to show the actual error on the UI and/or to translate & display a more user friendly error?

Solution

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In this Document
Goal
Solution
References


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