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After Applying Oct'20 BIP 11g Patch, Siebel BIP Reports Execution Is Failing With Error "java.lang.NullPointerException' (Doc ID 2748130.1)

Last updated on APRIL 06, 2021

Applies to:

Siebel CRM - Version [IP2013] and later
BI Publisher (formerly XML Publisher) - Version and later
Information in this document applies to any platform.


1. Consider any working Siebel - BIP 11g ( environment

2. Download and apply the one of the latest October'2020 BIP 11g ( patch '31943269'  

3. After applying this patch, test reports execution. Reports execution is failing with error "BI Publisher engine failed to generate report.(SBL-RPT-50524)" in UI

4. Further reviewing the XMLP log and bipublisher.log found below specific errors

XMLP Log shows

ObjMgrBusServiceLog    Error      1              0000008b605740ec:0       2021-03-22 03:21:29       (outdisp.cpp (267)) SBL-EAI-04308: Operation 'runReport' of Web Service '' at port 'PublicReportService_v11' failed with the following explanation: "java.lang.RuntimeException: java.lang.NullPointerException".

bipublisher.log shows

[2021-03-08T17:24:10.189-08:00] [bi_server1] [WARNING] [] [oracle.xdo] [tid: 235] [userId: <anonymous>] [ecid: 204175db5f982d9f:-7e315216:177c0e47e98:-8000-00000000000acd46,0] [APP: bipublisher#11.1.1] java.lang.RuntimeException: java.lang.NullPointerException[[

5. Not able to login to BI Publisher with Siebel Security credentials either


Applied BIP Oct'2020 patch


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