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Siebel Update 20.12 Install Loops At PostInstallDBSetup Execution (Doc ID 2748719.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel CRM - Version 20.12 and later
Information in this document applies to any platform.

Symptoms


When attempting to run PostInstallDBSetup during 20.12 Update installation on Linux,
the following error occurs in the PostInstallDBSetup_<timestamp>.log

Wed Jan 27,2021 [23:53:5] : /siebelapp/siebel/ses/siebsrvr/bin/odbcsql /u sadmin /p ****** /s "odbc_DSN" /separator / /a /v /c rem /e /h /o /siebelapp/siebel/ses/siebsrvr/log/PostInstallDBSetup_2021-01-27_23-16-36/update_process_PostInstallDBSetup.out /l /siebelapp/siebel/ses/siebsrvr/log/PostInstallDBSetup_2021-01-27_23-16-36/update_process_PostInstallDBSetup.log /siebelapp/siebel/ses/siebsrvr/log/PostInstallDBSetup_2021-01-27_23-16-36/update_process_PostInstallDBSetup.sql /f CP1252

This error appears in the Log over and over, staying in a loop.

dummy2.txt generated by the execution above has the error:

/siebelapp/siebel/ses/siebsrvr/bin/odbcsql: error while loading shared libraries: libsslcosa.so: cannot open shared object file: No such file or directory

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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