Siebel Marketing Campaign Launch Fails With Error: "SBL-EAI-04115: Cannot connect to the server", Emails Are Not Sent
(Doc ID 2749351.1)
Last updated on JULY 03, 2023
Applies to:
Siebel Marketing - Version 15.7 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
Customer is seeing Campaign error on a new setup in UAT and they are getting the following error
Error:
The following steps were created:
- A Marketing campaign was created
- The campaign uses the email marketing campaign
- A list of recipients were produced
- The campaign was launched
- The error was seen in the workflow logs in the siebsrvr/log folder
Changes
This was a new installation of Marketing
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |