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Siebel Mobile - On Accessing 'Settings' an Error is Returned - View 'User Profile Behavior View - Mobile' is not licensed for this site.(SBL-DAT-00327) (Doc ID 2751343.1)

Last updated on APRIL 07, 2021

Applies to:

Siebel Mobile Applications - Version 17.0 [IP2017] to 21.3 [Release V17]
Information in this document applies to any platform.

Symptoms


In the out-of-the-box "Siebel Financial Services Mobile" after pressing the "Settings" button (under the User icon - in the top right corner) an error is returned and that view cannot be accessed:

View 'User Profile Behavior View - Mobile' is not licensed for this site.(SBL-DAT-00327)



The issue can be reproduced at will with the following steps:
1. Log into the Mobile FINS application;
2. Go to Settings;
3. See the Error returned.

Due to this issue, the Mobile application user(s) cannot review or change various User Profile settings - such as Default start-up view, Navigation style and few others.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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