Siebel Mobile - On Accessing 'Settings' an Error is Returned - View 'User Profile Behavior View - Mobile' is not licensed for this site.(SBL-DAT-00327)
(Doc ID 2751343.1)
Last updated on APRIL 07, 2021
Applies to:
Siebel Mobile Applications - Version 17.0 [IP2017] to 21.3 [Release V17]Information in this document applies to any platform.
Symptoms
In the out-of-the-box "Siebel Financial Services Mobile" after pressing the "Settings" button (under the User icon - in the top right corner) an error is returned and that view cannot be accessed:
View 'User Profile Behavior View - Mobile' is not licensed for this site.(SBL-DAT-00327)
The issue can be reproduced at will with the following steps:
1. Log into the Mobile FINS application;
2. Go to Settings;
3. See the Error returned.
Due to this issue, the Mobile application user(s) cannot review or change various User Profile settings - such as Default start-up view, Navigation style and few others.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |