HandleRowSelect Is Not Triggered In The Presentatation Model Of A ListApplet When Using Ctrl+Arrow
(Doc ID 2751688.1)
Last updated on JULY 19, 2021
Applies to:
Siebel CRM - Version 17.0 [IP2017] and laterInformation in this document applies to any platform.
Symptoms
The method 'HandleRowSelect' is not triggered in the Presentation Model of a list applet when using the ctrl+up/down arrow to go to the previous/next record.
When the users use the mouse or the arrows in the applet (prior to IP17), the method does trigger. The same goes for other methods such as OnCtrlBlur and OnCtrlFocus. The method should be executed when using the ctrl+up/down arrow to go to the previous/next record.
The issue can be reproduced at will with the following steps:
1. Create a custom PM for any list view.
2. Add the following script to the PM:
3. Go to the view where the PM is added and when using the ctrl+up/down arrow to go to the previous/next record.
Observed this behavior in IP14 and IP17.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |