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SES ApplicationContainer Is Unable To Encode Space Present In The Outbound URL (Doc ID 2751825.1)

Last updated on APRIL 05, 2021

Applies to:

Siebel CRM - Version 20.9 and later
Information in this document applies to any platform.


While triggering request to external system through EAI HTTP Transport/Outbound web service, request will go through SES applicationcontainer i.e ContainerURL mentioned in the JAVA64 profile.

In 20.5 , sample URL is  

HTTPRequestURLTemplate = http://localhost:9012/siebel/outboundeai?eaioutboundurl=https://<>:<AI_HTTPS_Port>/siebel/v1.0/data/Service Request/Service Request/1-1234

and its working fine.

But in 20.9 , same URL is converted to 

Request URL = http://localhost:9012/siebel/outboundeai?eaioutboundurl=https://<>:<AI_HTTPS_Port>/siebel/v1.0/data/Service%20Request/Service%20Request/1-234

spaces were replaced by %20 and in catalina.log file , the below errors were found.  



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