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Performance Issue With 'HTTP Read Body Time' Which Causes The Delay In Interface Respond Time (Doc ID 2752000.1)

Last updated on FEBRUARY 16, 2021

Applies to:

Siebel CRM - Version 19.7 and later
Information in this document applies to any platform.

Symptoms

When invoking the outbound webservice, One of the event 'HTTP Read Body Time' takes 20020 millis (20 seconds) always and it causes the delay in interface response time.

Example:
----------

EAITransport EAITransportDebug 4 00000f035fdc6147:0 2020-12-21 13:26:24 *** HTTP response Headers from Data Send request:

HTTP/1.1 200
SOAPAction: Test
Connection: close
Date: Mon, 21 Dec 2020 02:26:24 GMT
Content-Length: 4999

2020-12-21    13:26:24     *** HTTP response Body from Data Send request:
2020-12-21    13:26:44    HTTP Open Request Time = 1 millis
2020-12-21    13:26:44    HTTP Send Time = 20 millis
2020-12-21    13:26:44    HTTP Read Header Time = 0 millis
2020-12-21    13:26:44    HTTP Read Body Time = 20020 millis
2020-12-21    13:26:44    Sent Request|20606

 

Cause

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In this Document
Symptoms
Cause
Solution


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