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Applet "Search Box" Is Fetching All Records When User Manually Adds More Words To A Predefine Value (Doc ID 2755047.1)

Last updated on MARCH 09, 2022

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.


When users try to query for a specific record using the "Search Box" field available in List Applets such as in the Contact List Applet, if the user mistakenly adds any additional letters to any of the predefined values, the application will fetch all the records and data will not be filtered.


NOTE: The issue is not reproduce if the user don't add any additional words as shows in the steps below:

1- Go to Contacts > Contact List Applet for instance

2- In the Search Box, select "Last Name"

3- Enter "ABC1" and see that only records where Last Name is equal to "ABC1" are displayed as expected.


4- Now, In the Search Box, change "Last Name" to "Last Namessss" as shown below. All Contacts are returned and data is not filtered.







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