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Applet "Search Box" Are Fetching All Records When User Manually Add More Words To A Predefine Value. (Doc ID 2755047.1)

Last updated on FEBRUARY 23, 2021

Applies to:

Siebel CRM - Version 17.0 [IP2017] and later
Information in this document applies to any platform.

Symptoms

When users trying to query for a specific record using the List Applet "Search Box" field as Contact List Applet. If the user by mistake add any additional words to any of the predefine value, for some reason it will fetch for all the records as shows in second screenshot below that user add an additional words to the predefine value "Last Name" to "Last Namessss".

 

NOTE: The issue is not reproduce if the user don't add any additional words as shows in the first screenshot below.

 

 

 

 

 

 

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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