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Workflow Invoked From Runtime Event Causes High CPU Load (Doc ID 2756389.1)

Last updated on MARCH 08, 2021

Applies to:

Siebel CRM - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

When an item is added to Shopping Cart, a workflow process is invoked as a runtime event. The workflow process takes long time with high CPU usage. The issue occurs only on the production environment.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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