SRN Is Not Generated In SSO Enabled Environment
(Doc ID 2756902.1)
Last updated on MARCH 05, 2021
Applies to:Siebel CRM - Version 19.12 to 21.2 [Release V17]
Information in this document applies to any platform.
SRN is not generated in Single Sign-on (SSO) enabled environment
Without SSO the SRN does get created.
This behavior can be seen by examining a network trace (such as Fiddler or HTTP Archive from the browser's developer tools)
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