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SRN Is Not Generated In SSO Enabled Environment (Doc ID 2756902.1)

Last updated on MARCH 05, 2021

Applies to:

Siebel CRM - Version 19.12 to 21.2 [Release V17]
Information in this document applies to any platform.

Symptoms

SRN is not generated in Single Sign-on (SSO) enabled environment

Without SSO the SRN does get created.


This behavior can be seen by examining a network trace (such as Fiddler or HTTP Archive from the browser's developer tools)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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