Keyboard Shortcuts Ctrl+Shift+[ And Ctrl+Shift+] Does Not Work When Used Along With JAWS Application
(Doc ID 2757045.1)
Last updated on MARCH 02, 2021
Applies to:Siebel CRM - Version 16.18 [IP2016] and later
Information in this document applies to any platform.
Ctrl+Shift+[ and Ctrl+Shift+] does not work in all screens when used along with JAWS Application
Ctrl+Shift+[ and Ctrl+Shift+] are the hotkeys that helps to navigate to the previous and next applet in a view.
The issue can be reproduced at will with the following steps:
1. Install and Enable JAWS Third Party Application
2. Logon to the Siebel application
3. Go to My Accounts for example
4.Using Ctrl+Shift+[ and Ctrl+Shift+] try to navigate between applets within the view
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