Installation of Siebel Modular Deployment Engine (MDE) for SES Fails with "Access is denied" Error.
(Doc ID 2758357.1)
Last updated on APRIL 01, 2022
Applies to:
Siebel Call Center - Version 21.2 to 21.3 [Release V17]Microsoft Windows x64 (64-bit)
Symptoms
When Siebel Update 21.2 for Windows is applied on top of the existing Siebel Enterprise Server (SES), it may fail with the message:
The issue may be reproduced with the following steps:
1. All activities that may access "ses" folder are stopped.
2. Siebel update 21.2 installer is started.
3. SES is selected.
4. It fails with the error "Unable to rename directory::Access is denied".
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |